Tag: local government

Why New York Is Moving Municipal Websites to .gov and H...

The big picture is that .gov is becoming a baseline for trustworthy government communication online. New York’s law connects that ...

Building Public Trust

Local governments build public trust by pairing radical transparency with participatory decision-making, reliable and equitable se...

How Municipal Governments Engage Their Communities

For municipal leaders, investing in thoughtful engagement is not only good governance; it’s an essential part of strengthening the...

The Importance of a Standard Operating Procedure for To...

Creating SOPs can seem like a big task, but it’s well worth the effort. Start with the most common or critical activities in your ...

Record-Keeping: What Your Town Must (and Must Not) Keep

Keeping the right records, and letting go of the rest, helps your town operate more efficiently and stay in compliance with state ...

How to Run a Productive and Respectful Public Meeting

Running a productive and respectful public meeting requires preparation, fairness, and a commitment to civil discourse. When done ...